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ATTENTION WiFi CAMERA USERS:
 THERE IS CURRENTLY A KNOWN ISSUE AFFECTING THE FOLLOWING ITEMS:

MODELS AFFECTED: Most WiFi hidden camera models (including ones purchased from all companies)

SYMPTOMS: Unable to connect to the camera when trying to view video remotely through the app (outside the local network).

IMPORTANT: PLEASE READ THIS FIRST (BEFORE CONTACTING US):

This issue is NOT with your model of camera.

This issue is NOT just cameras purchaed from our company.

This issue is affecting almost ALL models of similar WiFi cameras
purchased from Amazon and ALL other companies too.

CLICK HERE for full information and updates regarding this issue (or copy/paste the link below):

https://www.bigsecurity.com/wifi-hidden-camera-issue-support-page.html

Submit the form below and we will call you back right now (or whenever you would prefer)

Phone staff are available from 7am to 6pm Mountain Time (9am to 8pm EST) Monday-Friday

Phone: 1-800-947-7328
Email: webstaff@bigsecurity.com